Returns & Exchanges
We want you to be fully satisfied with your KINTO purchase; if for any reason you are not, we accept returns of unused items in their original packaging within 30 days of delivery. Please note that shipping fees are non-refundable and items must be in resalable condition to qualify for a refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Pack with Care
Securely pack the unused items in their original KINTO packaging to ensure they are protected during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing